"While most gig workers are unclear about which data are being collected and how they are used by the platform, the internalisation of the supervisory function is potent enough to create an overall climate of discipline and control. There is evidence that constant monitoring and automated managerial techniques contribute to an increasingly hectic pace of work, a lack of trust toward the platform and pronounced power asymmetries, limiting workers’ opportunities to resist or develop effective forms of internal voice."
socialeurope.eu/gig-workers-gu

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