"Emotional intelligence, in other words, is a self-help doctrine deeply indebted to the moralizing ideology of neoliberalism. [...]
By turning “emotional labor” into “emotional intelligence,” Goleman replaces the concrete social relation between an employee and her employer with a vague individual aptitude. [...]
Emotional labor, estranging workers from their inner feelings, refashions the ostensibly private realm of the self as an extension of social and corporate interests."
https://www.newyorker.com/magazine/2021/04/19/the-repressive-politics-of-emotional-intelligence